Contact information
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We'd Love to Hear From You!
Have a question about your order, shipping, returns, or our products? Our customer support team is here to help.
Business Hours
Monday – Friday
9:00 AM – 6:00 PM (GMT+8)
Response Time
We aim to reply to all inquiries within 24 business hours.
For faster assistance, please include your order number in your email.
Thank you for choosing Urbancasa. We appreciate your trust and look forward to assisting you.